View Full Version : Lotsa Packet Loss to Web Site and #2 and #3
07-22-2002, 03:52 PM
07-22-2002, 04:26 PM
Well-- can't blame UTPure!
07-22-2002, 04:50 PM
And, then it's gone.
It seems like the router on your 8th hop at savvis.net was acting up. Maybe they were doing maintenance. Did you check with your ISP to find out whether or not that's their router? Or is Mindspring just providing the local access and leasing the pipe to the Internet through Savvis network? Either way, can't really do much about that, except record each instance and make your ISP credit you, assuming they are responsible for the performance of that router.
07-22-2002, 05:43 PM
Originally posted by Play
... find out whether or not that's [my ISP's] router ...I did my first real time chat with Mindspring/Earthlink tech support and they verified it's not their problem -- and, yes, they suggested that I power-cycle my DSL modem and restart my system (i.e., take two aspirins) then contact savvis.net (i.e., go whine to somebody else). Didn't do either and the problem was resolved.
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