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View Full Version : HELP!!! DSL HELP (since PacBell Tech is clueless)


ElectricHead
06-18-2002, 12:52 PM
Who can answer this for me:

The filter on the phone jack. What does it do beside's filter noise?
The reason I ask is because I have had my DSL service for about 3 1/2 years(I have an old Alctel 1000). At the time I got it, there was no "self-install" kit; a tech came over and installed it. He put a "splitter" on the wall, it LOOKS like just a double jack. Now, I have one line going to my DSL modem and one to the phone. If I plug the phone into the line I usually have the DSL, I hear nothing at all.
And, of course, if I plug the DSL into the line I usually have the phone in, no DSL. So, I would guess that there is a filter built in this "splitter".

My question is this; does the filter just filter noise or does it also allow the voice line(phone) to be used??

I am moving, and have had my DSL account transfered(its the same email address, but I no longer have a static IP; its only 3 1/2 miles from where I live now). I will have DSL enabled on friday, does this mean that without a filter I cannot use my voice line? Am I making any sense??



Thanks!!


EH

Inkswitch
06-18-2002, 01:03 PM
I just got DSL and was told I NEEDED my filter for both phone and DSL to work properly. It evidently cleans and seperates both signals.

Freakish
06-18-2002, 02:21 PM
Whoah..I'm glad you brought this up. I'm moving and my new roomie is having DSL transferred to our new place..dammit. Maybe pacbell will just come out and install for us..they're charging $50 to transfer anyways; we better get something out of it. bastards.

Nimda
06-18-2002, 04:26 PM
I have cable, but my parents have DSL. They had the filter on their line to the PC, but moved xomputers around and such, and had other problems. When the phone tech came out to the house, they put a filter on the main line coming into the house. Now ALL jacks in the house can support DSL.

I would go that route - filter on main drop into the house...

_F7_
06-18-2002, 04:50 PM
Yeah like Ink said the filter sorts data traffic from voice. You can plug any DSL modem into the plain wall jack and use it properly, but to use a phone on any jack you need a filter.

The filter saves the need for seperate lines.

Zinia
06-18-2002, 04:50 PM
What's DSL?

:dunno:

_F7_
06-18-2002, 05:23 PM
*comforts Zinia*

ElectricHead
06-18-2002, 06:05 PM
Thx all...


Yeah, F7, thats what I thought...guess i'll get me a few filters then.



EH

SK TastesLike KFC
06-18-2002, 09:34 PM
Who's your provider?
I'm with Verizon and I just had 'em dedicate the line by my comp (The DSL was efin with my alarm company) The nice man did it for free!


Signed,

Filterless in Satan's Pooper.





SKTLKFC :moon:

Doofus
06-23-2002, 09:58 PM
Here's the scoop on DSL:

The original installations installed a "splitter", requiring a service person to come to your house/apt/loveshack to hardwire a jack to support DSL on one side and voice/fax/modem on the other. DSL uses a different part of the bandwidth than the voice signal.

The new self-installs require that you put a filter before EVERY device on the line EXCEPT your DSL modem. This is to prevent crosstalk from the voice part of the bandwidth, so that the DSL portion remains free of any signal noise generated on its part of the frequency range. Very easy to do, just make sure you have all extensions of the same line covered. A serviceperson still needs to make an outside visit to check the quality of your lines, but you don't have to be present for that.

If you have the extra bucks, a static IP address is preferable to a dynamic one. I've found the DSL "dialup" software to be rather kludgy (for my Mac user clients; not sure how bad it is on a PC). Some providers will still give you a static IP in their basic price. Best place to shop for providers is dslreports.com (also a good bandwidth test hosted there). In Cali, thee are many providers with favorable reviews from customers that are alternatives to Pac Hell.

Doof

Freakish
06-24-2002, 01:11 AM
Yep..my roomie filled me in. We need this filter between the wall and any phone (on the line) but nuttin in front of the DSL box.

Now if only the bitches would get out here and hook us up sooner..

Nimda
06-24-2002, 09:14 PM
My parents have Bellsouth, and they installed some type of filter on the outside drop into the house and told them to remove all their other filters. Works like a champ. Of course I prefer my cable to their DSL hands-down. Another thing that was annoying is Bellsouth wanted to give them a USB DSL modem, and it took some convincing for them to provide an ethernet DSL modem so we could connect it to a router/switch. The other annoying thing is that they use PPPoE instead of PPP, which kinda sucks for the home networker (not to mention they sometimes loose their circuit for several hours after storms). Guess I'm lucky - I use RoadRunner on Time Warner in Central FLorida, and it has always been great. Heard some cable providers are offering crap. Don't have cable TV though - just the data feed directly into my computer room :) Dish Network rocks over cable for television.

Nimda
06-24-2002, 09:15 PM
Why did I type all that crap? Guess I'm bored - back to NWN!